How many people are on a tour?
In order for you to get the maximum out of the experience we limit the group size to 12 people. This way we’re flexible enough to explore our surroundings but still have a great group experience.
What are the age restrictions?
You have to be at least 18 years old if you’re traveling alone. If you’re traveling with your family, please be aware that children 12 years and older have to be accompanied by an adult.
What is a single supplement?
Our trips don’t have a mandatory single supplement. In order for you to enjoy the same price as everybody else, we’ll try to match you in a room with a fellow traveler of the same gender. If instead you wish to have your own room, there’s a cost involved. Let us know about this when you book so that we make the appropriate arrangements.
Is the airport transfer included?
All our trips include free airport transfer but please check the itinerary description of each tour to find out what is are the designated arrival and departure airports. If you arrive at a different airport our team can help you in arranging a transfer for you.
What luggage should I bring?
We recommend you travel light as you’ll have to carry your bag on your trip. Use as much as possible a backpack or compact bags.
What gear should I bring?
Every trip has its own specifics so please be sure to check the individual trip recommendations before you pack. If you’re not sure, just contact us.
Can I rent a bike from you for the cycling trips?
Yes, please let us know in the booking process that you also need a bike and we can accommodate you. Prices are around 100 Euros for the whole duration of the trip.
Do I need a visa to travel to Romania?
It depends on your country of origin. If your country is on this list you do need a travel visa for sure. You can also find additional information here. Also, please be sure to check with the Romanian Embassy in your country for detailed information.
How does the booking process work?
The booking process happens on our secure website. We process the payments via Pay Pal. To find out about the availability of one of tours contact us and we'll get back to you in less than 24 hours. After we confirm the trip dates and final cost, you will be required to pay a 30 % deposit to secure your place on the trip. If the start of the trip is within 30 days you will be required to pay the trip in full.
Are the tours guaranteed to run?
Some trips require more people to run and will be guaranteed when a minimum number of guests is met. Please talk to us for more information. We reserve the right to cancel a date if there are no confirmed bookings at any time. We highly recommend not booking or paying for airfare until your trip departure date has been confirmed to run and you are booked on the trip.
Do I need travel insurance?
Yes. We require that you have medical travel insurance which also includes adventure sports (cycling, trekking, hiking, mountain biking, etc.)
Can I cancel my booking?
Once you pay the 30% deposit and we confirm your booking, the deposit is non-refundable. If you paid the trip in full and you cancel within 60 days before the start of your trip, you will receive all your funds, except the initial deposit.
Whenever you cancel, you can choose to apply the deposit towards your next trip with Martin Adventures.
What if Martin Adventures cancels my tour?
Martin Adventures may cancel a tour but not within 20 days before its start except for Force Majeure. If case we cancel a trip before it starts, you will receive all your funds back. You may choose to apply your deposit towards your next trip with us.
How fit do I have to be to join your tours?
Our trips require at least an average fitness level as well as sports specific experience depending on the trip you choose. We have marked the difficulty of each tour in the individual tour pages.
Is the Martin Adventures website secure?
Our website use SSL to secure your access. Secure Sockets Layer, or SSL, is a technology that secures the connection between your browser and the website you’re visiting. To verify that SSL is protecting a page, look for a URL beginning with https://, instead of http://, and a green, closed padlock icon. This allows visitors to navigate the website and submit information through a secure connection.
SSL provides three important security benefits:
- Privacy: Encrypts the connection between the browser and web server and securely transmits information (like login credentials) to prevent unauthorized parties from eavesdropping.
- Data integrity: Prevents unauthorized parties from altering data during transmission (like during a Form Block submission).
- Authentication: Protects against impersonation by requiring web server proof of identity.